CloudCraze Doubles Billable Utilization with Mavenlink

CloudCraze is a robust B2B commerce technology that allows businesses generate online revenue fast, easily scale for growth, and stay 100 percent connected with customers. Learn how CloudCraze managed to double billable utilization with Mavenlink.

About CloudCraze

With the trusted Salesforce infrastructure and core capabilities, CloudCraze provides infinite flexibility to extend functionality, add products and channels, and conduct billions of dollars in transactions anywhere. CloudCraze powers eCommerce for AB InBev, Coca-Cola, Ecolab, GE, Hallmark, Kaplan, Kellogg’s, Land O’ Lakes, L’Oreal, Symantec and more.

The Challenge

CloudCraze found themselves using multiple disparate systems to manage projects and resources, and were ultimately being slowed down by manual methods of data entry. According to Tim Messink, Consulting Manager at CloudCraze, “There wasn’t much process. Everyone was doing their own thing, using spreadsheets to manage their projects and manually inputting data into Intacct. Trying to get the right information to the proper parties, took a lot of work and even more time. It was painful, to say the least.”

The Switch To Mavenlink

The CloudCraze team found that the robust, yet versatile nature of Mavenlink helped solve critical challenges they faced trying to scale profitably. “The platform can do a lot and can really be tailored to your needs. It’s a very versatile tool. Other applications can do pieces, but not as well and as fully functioning as Mavenlink.”

Favorite Features

• Dynamic Resource Planning
• Enhanced Collaboration and Communication
• Efficient Time and Expense Tracking

The Results

• Billable Utilization Has Double in 12 Months
• Enhanced Client Satisfaction
• Improved Resource Management Processes
• Enhanced Financial Reporting with Robust Intacct Integration

What Mavenlink Replaced

• Spreadsheets
• Manual Data Entry to Intacct