BI and Analytics Product Manager

Location / Irvine, CA, United States

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The Company

Mavenlink is a rapidly growing, globally recognized SaaS company that provides technology, expertise, and support that enables organizations throughout the world to conduct business anywhere, with anyone. We believe every business deserves a chance to succeed in today’s fast-moving, connected economy. That’s why we set out to reinvent the way the world conducts business — and why we need people just like you.

Did we mention that Mavenlink is an awesome place to work? You’ll have the opportunity to work in an energetic environment with a smart team that loves what they do.

The Role

Mavenlink is looking for a product manager for our Business Intelligence and Analytics offerings. In this role, you’ll be responsible for driving what is delivered in our reporting and analytics packages, as well as identifying new ways for our customers to access the data they need to drive key business decisions. Our product managers work across all functions in the company including partnering with sales, account management, services, and marketing to identify product needs and solutions and then formulate and execute the short term and long term roadmap that directly align with client and business needs.

Your Responsibilities:
  • Conduct business analysis and data review to understand reporting and analytics needs.
  • Be the voice of the Mavenlink customer. Listen to the market (internal and external users) and clearly define their reporting needs.
  • Act as an ambassador for our reporting platform internally and externally, as the primary contact and subject matter expert.
  • Build the Insights reporting roadmap and work across teams to communicate and deliver on it.
  • Understand predictive analytics, machine learning, and work to incorporate into our platform.
  • Analyze business and technical requirements and translate them into efficient reporting solutions.
  • Build state-of-art reports that deliver information in a user-friendly and efficient way.
  • Create/update reports and dashboards for our standard offering, working closely with other PMs to incorporate new feature data in a meaningful way.
  • Identify popular custom reports that should be turned into a standard offering.
  • Manage version control, review, and approval process for new and updated standard reports.
  • Leverage web analytics and other customer feedback to recommend new content and strategies or make updates where necessary.
  • Develop and maintain report templates and style guides.
  • Manage a team of report builders in delivering reporting packages.

Your Background and Skills:
  • BA or BS required
  • Able to work with an agile organization
  • Strong analytical skills
  • Experience managing direct reports
  • Excellent written and oral communication skills
  • Experience with Software as a Service (SaaS) is strongly preferred
  • Knowledgeable about the unique challenges faced by professional services companies
  • Skilled at data visualization
  • SQL and data modeling experience
Mavenlink is an Equal Opportunity Employer.
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