Post Sales Solution Consultant

Location / Irvine, CA, United States

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The Company

Mavenlink is a rapidly growing, globally recognized SaaS company that provides technology, expertise, and support that enables organizations throughout the world to conduct business anywhere, with anyone. We believe every business deserves a chance to succeed in today’s fast-moving, connected economy. That’s why we set out to reinvent the way the world conducts business — and why we need people just like you.

Did we mention that Mavenlink is an awesome place to work? You’ll have the opportunity to work in an energetic environment with a smart team that loves what they do.

The Job:
  • Help drive customers to upsell and renewal through technical support and technical account ownership as part of a joint CSM/Solutions Consultant client obsessed team.

  • Design and scope client-specific solutions that address and balance client requirements with product and services delivery capabilities.
  • Own, prepare and execute detailed ‘hands-on’ client optimization workshops, owning the use case creation, success criteria and execution of the event

  • Prepare and present presentations and customized client-specific product demonstrations

  • Security questionnaire responses and ongoing client InfoSec liason

  • Own and scope integrations, customizations in conjunction with Professional Services.

  • Build custom forms, API integrations and reports for custom demos.
  • Lead RFI/RFP responses from the product, solution, and technical perspectives

  • Keep up-to-date with competitive products and industry developments

Your Experience and Skills:
  • 5+ Years as a Solutions Consultant or Client facing technical role

  • Ability to translate business problems into technical solutions and outcome values

  • Technical experience and understanding of APIs, integration and enterprise architecture

  • Solution design and scoping

  • Workshop facilitation
Mavenlink is an Equal Opportunity Employer.
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