QA Analyst

Location / San Francisco, CA, United States

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The Company

Mavenlink is a rapidly growing, globally recognized SaaS company that provides technology, expertise, and support that enables organizations throughout the world to conduct business anywhere, with anyone. We believe every business deserves a chance to succeed in today’s fast-moving, connected economy. That’s why we set out to reinvent the way the world conducts business — and why we need people just like you.

Did we mention that Mavenlink is an awesome place to work? You’ll have the opportunity to work in an energetic environment with a smart team that loves what they do.

Mavenlink reinvents the way the world conducts business online. We empower businesses to understand their productivity and provide the advanced project management, resource planning, collaboration, and financial tools necessary to strategically improve profitability -- all in one place. By combining these tools, we’re replacing cumbersome and expensive business processes that are currently handled by a hodge-podge of spreadsheets, aging competitors, and repetitive human tasks. We believe that every business deserves a chance to succeed in today’s distributed economy.

Our engineering culture reflects this purpose. We are a collaborative team, and practice pair programming to solve business’ hard problems. A successful QA Analyst at Mavenlink is curious, open to feedback, and always looking to improve processes.

Key Responsibilities
  • This is a front end testing role. There will be an opportunity to learn about automation, but the bulk of the work is in the browser. 

  • Work closely with Engineering, Product, and Design teams to ensure the delivery of the best product to a user (be Client Obsessed)

  • Collaborate with Product Manager and Team Lead to clearly understand the product, intended functionality, and user workflows. 

  • Work with Product Manager and Team Lead to create test acceptance criteria 

  • Write detailed and easy to understand bug reports, test and verify bug fixes

  • Communicate risks to Team Lead and Product Managers as needed

  • Contributes to process development and refinement

  • Work with Engineers to implement and monitor performance tests

  • Analyze, design, and create functional test plans (and generate bulk test data)

  • Execute Front-End tests regression tests, exploratory tests, and end-to-end workflow tests. 

  • Always be thinking of edge cases and be excited to break things. 

  • Participate in developing and supporting quarterly OKR’s (Objectives and Key Results)

  • Have an eye for preventing security vulnerabilities

  • Ability to multitask and collaborate with different teams to prioritize work

  • A curious and skeptical tester's mindset

  • Ability to operate in situations with ambiguous or incomplete information

  • Attention to detail and ability to work under tight deadlines

  • Ability to pick up new responsibilities quickly

  • Extensive knowledge of front-end web testing and testing APIs (Postman)

  • Basic understanding of HTML and CSS and browser debugging/console tools

  • Ability to clearly document and troubleshoot errors

  • Experience with the Agile methodology

  • Experience working with Git

  • Be comfortable giving and receiving feedback to team members at all levels

  • 1-2 years of experience with functional QA testing of web applications

  • Bachelor’s degree or equivalent work experience

  • Knowledge of project and resource management and some general accounting desired

  • Strong analytical, critical thinking, and problem-solving skills

  • Excellent and effective oral and written communication skills

  • Attention to details and extremely organized

  • Knowledge of Service Based Business model would be beneficial
Mavenlink is an Equal Opportunity Employer.
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