Solutions Engineer

Location / Boston, MA, United States

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The Company

Mavenlink is a rapidly growing, globally recognized SaaS company that provides technology, expertise, and support that enables organizations throughout the world to conduct business anywhere, with anyone. We believe every business deserves a chance to succeed in today’s fast-moving, connected economy. That’s why we set out to reinvent the way the world conducts business — and why we need people just like you.

Did we mention that Mavenlink is an awesome place to work? You’ll have the opportunity to work in an energetic environment with a smart team that loves what they do.

The Right Person:
  • You enjoy learning new things and are self-directed

  • You are great at solving customer problems and do so effectively and with ease

  • You are able to prioritize and parse internal and external needs

  • You are friendly and outgoing, both in-person and over the phone

  • You are comfortable giving and receiving feedback to/from other members of the team

The Job:
  • Become the “know it all” on our ever-evolving product and the use cases relevant to a variety of industries we serve

  • Demonstrate and show off our product’s features, functions, and marketplace leadership by working closely with the Inbound, Outbound and Account Executive Sales Team

  • Engage in the consultative selling process, gaining customer acceptance based on the communicated requirements of the software and engagement

  • Build custom demonstrations showcasing relevant functionality prior to key customer meetings

  • Scope and build POCs and/or participate in Pilot engagements, helping customers see the product fit in their environment

  • Respond to technical portions of RFPs, ensuring short-listing of the solution

  • Communicate tips and workarounds for prospects when the core product doesn’t meet requirements or when the requirements have better alternatives

  • Work with the Product Management team, helping short-list key field requirements on the product roadmap for increased sales success

  • Build ongoing relationships with power users and influencers during sales cycles to generate ideas on further product enhancements and improvements

  • Identify uses of our API where external system integration is necessary and help scope initial Professional Services engagements

Your Experience and Skills:
  • Excellent written and oral communication skills

  • Participated in major project delivery or consulting, lending a deep understanding of project management tools and processes

  • Proven leadership in navigating and handling customer objections

  • Degree in a technical field of study or an equivalent combination of training and experience

  • Deep understanding of Software as a Service as well as common enterprise IT requirements

Ideal, but not necessary:
  • Knowledge with HTML, CSS, JavaScript, Ruby, Java, and other front and back-end programming languages

Mavenlink is an Equal Opportunity Employer.

If you don't see your dream job listed, tell us a little about yourself and apply here. We are always looking for talented team players to join our growing company.