Consultant

Location / Boston, MA, United States

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The Company

Mavenlink is a rapidly growing, globally recognized SaaS company that provides technology, expertise, and support that enables organizations throughout the world to conduct business anywhere, with anyone. We believe every business deserves a chance to succeed in today’s fast-moving, connected economy. That’s why we set out to reinvent the way the world conducts business — and why we need people just like you.

Did we mention that Mavenlink is an awesome place to work? You’ll have the opportunity to work in an energetic environment with a smart team that loves what they do.


About the Opportunity

The Services Business Consultant drives the strategy and design of our client’s solution, providing a remarkable client experience. Once becoming a Mavenlink product expert, you will spearhead Mavenlink’s implementation process from start to finish, working with a diverse set of clients to develop the best configuration and business process. After mastering Client Implementations, many Business Consultants will then take on optimizing a client’s usage of Mavenlink delivering our Transformation Services where the consultant works closely with an already adopted Client to better or refine their usage of Mavenlink.
 
Goals & Responsibilities
  • Understand our clients’ business requirements and objectives while ensuring alignment with the Mavenlink solution to drive desired business results
  • Understand business process, industry, as well as solution best practices and leverage these to coach clients to a successful usage of Mavenlink 
  • Nurture relationships with existing and new business stakeholders (30-500 employees) to drive deployment activities such as requirements gathering, functional design, system testing, user acceptance testing, issue troubleshooting, and resolution, change management, and training
  • Build and share repeatable processes and quality deliverables that may be leveraged across multiple projects to increase speed and reduce costs.
  • Review trends, support internal documentation, development projects, and processes to identify improvement opportunities in practices and organizational methodology
  • Lead in solution design workshops, defining business needs, and proposing business processes

About You

You’re a problem solver who is willing to test new approaches and ideas as we continue to add to our resilient culture. You're passionate about your career and achieving success; possessing the following qualities:
 
Required
  • 3+ years of strategic implementation experience in a SaaS or related industry with direct responsibility in a client-facing role
  • Broad technical knowledge of internet-based products and technologies
  • Self-motivated and directed, a collaborator, and has a can-do attitude
  • Excellent written and oral communication and interpersonal skills
  • Ability to effectively cope with change and maintain high levels of performance while mitigating risk and addressing areas of uncertainty
Our Philosophy

Working for a successful smaller-size tech company is a lifestyle choice rather than a job choice.  We believe every company can be successful with the right technology and when people are at the core.  We believe that we’re better together - that working hand-in-hand brings the best thoughts to the table and creates an environment of learning and growth.  

Here, you’ll enjoy:
  • An intentionally engaging culture - ditch the silo!
  • Competitive pay and benefit options
  • Strong work-life balance as a focus of the company
  • The chance to learn from some of the best people in the business, including the company’s founders
  • A vibrant, collaborative and devoted team, who still makes time for fun



At Mavenlink, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect, and celebrate everyone’s unique strengths from all different walks of life. As we continue to cultivate diversity within Mavenlink, our product (and people!) innovation continues to flourish.

At Mavenlink, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect, and celebrate everyone’s individualities and honor their unique strengths from all different walks of life. We believe that embracing the diversity of thought and perspective encourages collaboration that leads to product (and people!) innovation, diverse products, and a successful business.

Mavenlink is an Equal Opportunity Employer.

If you don't see your dream job listed, tell us a little about yourself and apply here. We are always looking for talented team players to join our growing company.