Advisory Services Consultant

Location / Boston, MA, United States

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The Company

Mavenlink is a rapidly growing, globally recognized SaaS company that provides technology, expertise, and support that enables organizations throughout the world to conduct business anywhere, with anyone. We believe every business deserves a chance to succeed in today’s fast-moving, connected economy. That’s why we set out to reinvent the way the world conducts business — and why we need people just like you.

Did we mention that Mavenlink is an awesome place to work? You’ll have the opportunity to work in an energetic environment with a smart team that loves what they do.

The Role

Key Responsibilities

  • Partner with Sales Account Executives, Sales Solution Consultants, and Client Success Managers to sell Professional Services ("PS") to new and existing customers. This includes:
  • Scoping PS engagements
  • Developing and/or coordinating estimates and pricing for PS engagements.
  • Creating Statements of Work for PS engagements.
  • Facilitating negotiations related to PS engagements (SOW questions, redlines, etc).
  • Conducting demos for existing Clients for Mavenlink and for systems that Mavenlink integrates with such as Salesforce, Jira, NetSuite, etc...
  • Provide increased credibility to the Mavenlink team during Sales and/or Existing Client discussions.
  • Serve as a PS knowledge expert, offering insights into PS delivery operations and related best practices.
  • Engage and coordinate with key Mavenlink PS stakeholders on adjustments or customization to implementation packages and/or delivery timelines.
  • Engage and coordinate with Mavenlink PS Operations on unusual staffing commitments and/or timelines. 
  • Support tracking and maintenance of Advisory Services Monthly and Quarterly New Deal Pipeline
  • Actively contribute to the maintenance, support, and updates of SOW templates
  • Actively contribute to the creation, maintenance, and updates of Advisory Services Content Assets (including PS Sales presentations, RFP content, PS Sales materials) 
  • Effectively balance a “sale hunting” mentality (being hungry to win and sustain new client business) with the important needs for PS revenues/margin, the health of PS delivery organization, and the ability for PS engagements to yield happy, referenceable clients. 

Experience and Skills

  • 2+ years experience at a consulting firm, software company, or equivalent in a professional services role
  • Knowledge of the unique challenges faced by professional services organizations and the opportunities and solutions available in the market
  • Ability to work effectively within teams and build relationships that cross different groups within the Mavenlink organization (Services and Sales)
  • Excellent written and oral communication and interpersonal skills
  • Experience with Software as a Service (SaaS) is strongly preferred
  • Knowledgeable about standard delivery process methodologies (e.g. Waterfall, Agile) and related tools.

Our Philosopy

Working for a successful smaller-size tech company is a lifestyle choice rather than a job choice. We believe every company can be successful with the right technology and that every individual can be successful with the right culture. We believe in collaboration - that working hand-in-hand brings the best thoughts to the table and creates an environment of learning and growth. Here, you’ll enjoy:

  • An intentionally engaging culture - ditch the silo!
  • Competitive pay and benefit options
  • Strong work-life balance as a focus of the company
  • The chance to learn from some of the best people in the business, including the company’s founders
  • A vibrant, collaborative and devoted team, who still makes time for fun
  • Snacks? Check. Drinks? Check. Game nights? Check!

At Mavenlink, we strive to create an inclusive workplace that upholds the dignity of all people. We value, respect, and celebrate everyone’s individualities and honor their unique strengths from all different walks of life. We believe that embracing the diversity of thought and perspective encourages collaboration that leads to product (and people!) innovation, diverse products, and a successful business.

Mavenlink is an Equal Opportunity Employer.

Professional Services

Boston, MA, United States

Our Boston office is located in the heart of the city, at the intersection of the vibrant Downtown Crossing and Theater District neighborhoods. Mavens enjoy a quick commute via the MBTA rapid transit system, biking, or walking to the office. Hundreds of shops, restaurants, entertainment venues, green spaces, and harbor walks are right at our doorstep. Office perks include:

Perks:
  • Weekly Friday happy hour
  • Loaded snack bar
  • Sparkling water on tap
  • Iced coffee, cold brew & Nespresso coffee
  • Team games (including our Ping Pong table!)
  • New Hire Orientation
Benefits:
  • Group Health Insurance including medical, dental, and vision plans
  • Life Insurance
  • Voluntary benefit options such as Auto, Home, and Pet Insurance
  • Paid Parental Leave
  • Voluntary Commuter Benefit Options (FSA)
  • 15 days of Paid Time Off, plus two additional days with each year of employment
  • 11 Paid Company Holidays which includes a Floating Holiday
  • Top Performers employee recognition program
  • Philanthropic, social, and wellness events through MavenLife

If you don't see your dream job listed, tell us a little about yourself and apply here. We are always looking for talented team players to join our growing company.