DIGARC Increases Utilization by 20% with Mavenlink

THE CHALLENGE

Prior to DIGARC’s acquisition by a private equity firm, the company relied on Google Sheets and Replicon for resource management and time tracking. The constraints of those systems led to the company‘s search for a more effective solution to provide easy and accurate time tracking as well as fast project insights.

THE SOLUTION

Easy-to-Use Time Entry

DIGARC needed a new time tracking system that improved the accuracy of information provided by team members to help the organization better understand utilization rates and areas in need of improvement.

On-Demand Utilization Reporting

The DIGARC team runs weekly utilization reports and a larger, monthly report. Using Replicon took 4 to 6 hours for weekly reports and 8 hours for the monthly report, leading DIGARC to appreciate Mavenlink’s faster efficiency.

Custom Report Creation

With Mavenlink, DIGARC’s services team was able to create a wide variety of custom reports for crucial insights targeting Key Performance Indicators previously tracked with Google Sheets.

Resource Allocation Insights

Comparing estimates and actuals on a project-by-project basis was critical for DIGARC to better inform estimates and improve the resource allocation process to ensure the right team members are assigned to the tasks right for them.

THE RESULTS

Vastly Improved Utilization

Thanks to Mavenlink’s implementation, the team at DIGARC has seen a 20% increase in utilization and a 15% increase in projects delivered on budget, helping the company attain healthier margins. Weekly utilization reports with Mavenlink take 45 minutes to 1 hour while monthly reports now take less than 4 hours, saving DIGARC approximately 24 labor hours each month.

Estimates Versus Actuals Comparison

Using Mavenlink’s detailed estimates versus actuals comparison capabilities, the company has been able to create and improve through the use of quantifiable metrics. Staffing and capacity reports, time and expense administration, Gantt charts, and custom reports have enabled DIGARC to make improvements that bring estimates and actuals closer together

Accurate Time Tracking

With Replicon, on average DIGARC employees were only accounting for roughly 80% of their time. As a result of Mavenlink’s intuitive time tracking capabilities, time tracking has increased to more than 95%, providing the business with deeper insights into resource utilization, prioritization, and efficiency improvements that positively impact the entire organization.

Digarc

DIGARC is a software company dedicated to solving issues that plague higher education, including convoluted approval processes, workflow bottlenecks, inconsistent course information, and class scheduling complications. Through a unified platform the company is able to streamline, track, and control the course lifecycle from conception to scheduling for both administrators and students.

CLIENT DIGARC
INDUSTRY Software
WHAT MAVENLINK
REPLACED
Replicon, Google Sheets
20 %
INCREASE IN
UTILIZATION
15 %
INCREASE IN
TIME-TRACKING

BENEFITS

  • Improved on-budget project delivery by 15%
  • Saved 24 labor hours each month
  • Increased employee time tracking by 15%
  • Increased utilization by 20%

“We began looking for utilization tracking alternatives and it became clear that Mavenlink was aligned with our business processes and how we implement solutions. The implementation process was great.”

Lauren Weaver
Director of Implementation Productivity, DIGARC

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