Mavenlink Helps
Explorance Increase
Utilization by 10%

THE CHALLENGE

As the world’s largest provider of experience management solutions, Explorance had a massive amount of projects and tasks that needed to be managed every day. The company outgrew its legacy project management SaaS system and needed a new solution that could fit its billing, reporting, and portfolio management needs. Explorance considered Monday.com and SmartSheets, but wisely chose Mavenlink.

THE SOLUTION

Customized Insights

The strength of Mavenlink’s automation capabilities, resource planning, portfolio review, and Insights were deciding factors in Explorance’s choice. Together, these capabilities delivered customized metrics and reports the company needed to support its daily project needs.

Filtering and Control

Mavenlink’s project and portfolio views and filters, alongside Master Planning and resource allocation, provided Explorance with both the insights and control they needed for their business.

Services Expertise

Leveraging Mavenlink’s task tracker, Mavenlink’s MavenOps team guided Explorance through a successful implementation and complete integration with their existing systems.

THE RESULTS

Successful Implementation

During implementation, MavenOps used the Mavenlink activity feed to track all notes, needs, and recordings, while Task Tracker supported processes and integration needs. MavenOps helped migrate all data from legacy systems into Mavenlink. Post-implementation, Mavenlink’s support team and Client Success Managers support Explorance’s needs.

Major Project Growth

Explorance accurately and efficiently allocates resources to projects and assigns tasks to consultants, with insights into project risks, progress, and time to close. Explorance has taken on more projects, reporting a 10% increase in utilization across the company.

Purpose-Built Reporting

Explorance uses Mavenlink Insights on a daily basis and creates reports that meet their unique needs. Customized metrics for new projects, reports on project health, hours worked, project details, timesheets, and more are all part of daily processes.

Impressive Data Insights

“I enjoy the features Mavenlink offers,” said Alain Pederian, Professional Services Project Manager Team Lead at Explorance. “Mavenlink is ideal for a professional services department and meets all our requirements. I really enjoy the Insights features. It gives us the opportunity to build and customize any report and make informed decisions.”

Explorance

Explorance, ranked the number 1 employer in Canada, is the world’s largest provider of experience management solutions. Through feedback-gathering software, Explorance helps organizations drive better decisions by making the most of each experience they deliver.

CLIENT Explorance
INDUSTRY Information Technology and Services
WHAT MAVENLINK
REPLACED
PM.com
10 %
INCREASE IN
UTILIZATION
CUSTOMIZED
REPORTS
PROVIDE REAL
TIME PROJECT
INSIGHTS

BENEFITS

  • 10% increase in utilization
  • Accurate resource allocation and task assignment support project needs
  • Customized reports on project health, project details, timesheets, and more
  • Portfolio-wide insights and control

"I really enjoyed the MavenOps experience, it was really structured, and I love that we were using Mavenlink to add meeting minutes on the activity feed as well as the activity tracker to see the next steps and overall progress."

ALAIN PEDERIAN,
PROFESSIONAL SERVICES PROJECT MANAGER TEAM LEAD, EXPLORANCE

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