Frequently Asked Questions

Can I try Mavenlink for free?

Yes! Select Mavenlink plans can be tried free for ten days. To test drive our most basic plan, simply create an account to get started. If you’re interested in our Professional or Premier plans, you can get a free trial by scheduling a demo. We’ve found that getting a personalized tour of the product helps you make the most of your trial and is the quickest way to decide whether Mavenlink is right for your organization.

Can I invite clients into my project? What does that cost?

Mavenlink makes it easy to deliver work to your clients. We let you invite an unlimited number of clients into your project workspaces for free. When invited to a project, clients can create their free accounts, which do not count as billable user accounts. Mavenlink is designed so that your client relationships are clearly identified in each Mavenlink project workspace. Your clients cannot access certain features (e.g., time tracking) and internal information (e.g., cost rates).

What happens when my free trial ends?

During your free trial, you will have access to the full functionality of the Mavenlink plan you selected. When the trial ends, Mavenlink preserves your data in case you decide to subscribe. If you need more time to evaluate the software or would like to try a more advanced plan, please request access and we’ll respond to you shortly.

How does Mavenlink handle contractors and freelancers?

Mavenlink is designed with contracted and freelanced work in mind. Any existing user you would like to contract who currently has a paid Mavenlink account can be invited to participate in your projects at no additional cost. When you invite new users to help deliver a project, you can opt to add them into your account and pay for those seats. This lets you manage their account-wide permissions. Alternately, your new user can create his or her own Mavenlink account. This option is preferable if this contractor plans to use Mavenlink for their own projects as well.

Do I have to pay extra for users with different permission levels?

No! To simplify pricing and keep costs predictable, Mavenlink offers consistent pricing across permission levels. You can set the appropriate permissions for every user (at both the account and project level) without worrying about how this affects your total cost.

What is Mavenlink Insights?

Mavenlink Insights is a business intelligence (BI) solution for project delivery teams. Insights helps your project teams answer questions about their business so they can get the results they want. Insights is included for Enterprise plan customers and available to Premier accounts for an additional cost.

Do you offer discounts or special rates for non-profits?

Yes, Mavenlink offers special pricing for charitable organizations with a 501(c)(3) designation. Please complete this form and we will be happy to get back to you with more information.

I have other questions! Who can help me?

If you have any questions about Mavenlink or the sign-up process please send us a note at We look forward to hearing from you!