Looking to the Future -
The Acceleration of Business Ecosystems
The Service Level Economy demands connectedness and flexibility.
Driven by this demand, the need to collaborate grows. An infrastructure and governance evolves to facilitate better business relationships. Providers of all sizes and disciplines work together to serve clients beyond the capabilities of any one participant. Based on their success, buyers consume a larger volume of higher-value services from these networked providers. Ecosystems of suppliers and collaborators are one of the biggest transformations of our lifetime, and the benefits will extend beyond traditional business outcomes. There is just one remaining consideration: how we are going to get there. The critical piece that will enable these ecosystems is the establishment of trust. Once buyers have the confidence that sellers will continually meet their expectations, business ecosystems will proliferate and begin to orchestrate complex and mission-critical work. It’s the Service Level Economy that accelerates this evolution of business into dynamic and collaborative ecosystems. And this will transform work as we know it.
Workers with view
With the continuously stronger move of society into the information age, we’re becoming more and more globally connected. Future society has to be prepared for the flexibility and agility of the specialized work force.
Martin Gaedke
Professor of Distributed and Self-organizing Systems at Technical University Chemnitz
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Reduce Costs Improve Service Levels Mitigate Risk Levels Deliver Innovations
Increasingly, forward-thinking operations managers are looking to optimize performance across value webs. Properly activated, these value webs can deliver superior results across multiple dimensions— reducing costs, improving service levels, mitigating risks of disruption, and delivering feedback-fueled learning and innovation.
Eamonn Kelly
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