Episode 18

June 3, 2022

The Key Pillars of Effective Change Leadership w/ Peter Hadas

View Show Notes

With over 20 years of experience leading change on enterprise-wide transformations, Peter Hadas specializes in providing leaders with practical, measurable solutions to adoption and sustainability challenges. In this episode Peter shares his top tips for managing transformational change, including:

  • Change leadership
  • Setting success criteria early on
  • The importance of celebrating key milestones
  • Developing a change management network
  • Making change management sustainable
  • Follow through with a new process
  • Archiving old processes and developing new habits
  • Encouragement and performance based reviews
  • Approaches to adoption and training
  • Creativity is key to support adoption
  • Openly communicating changes
  • Understanding 10-15% will not be onboard
  • Addressing cultural changes
  • The benefits of remote training
Host

Banoo Behboodi

Vice President, Advisory Services

Banoo Behboodi is a 20+ year software and services leader with extensive experience executing change initiatives with oversight of Customer Success, Professional Services and Delivery, and Consulting functions. Banoo’s earlier experiences with AT&T Mobility, Coca-Cola Company and Ernst & Young leading key transformational and compliance projects, provided the foundation needed to be an effective leader and a change agent with a customer first mindset. Banoo is passionate about driving continuous improvement through sharing best practices and empowering resources through technology and analytics to optimize performance and job satisfaction while driving business outcomes.

Host

Brent Trimble

Managing Director, Marketing Service & Agency Vertical

Brent Trimble is a 15+ year agency leadership veteran who has led agency growth and operation initiatives. As Mavenlink’s Agency Managing Director & VP of Advisory Services, he specializes in mapping and improving agency workflows. Deploying market understanding and best practices, Brent helps agencies refine processes and staffing dynamics. He isolates key metric improvements resulting in faster revenue recognition and ultimately models performance impact. Before joining Mavenlink Brent held positions at Interpublic Group, Accenture, WPP, independent agencies and consulting firms.

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